If you have any questions or concerns, please do not hesitate to contact us.

We would love to hear from you, contact us on:

Email:service@mofybuy.com

WhatsApp:+86 133 4991 2916

We will reply your email within 24 hours.

Shipping Policy

Dear valued customer,

Thank you for shopping at Mofybuy. We are committed to providing a clear, reliable, and convenient shipping experience for every order.

Order Processing Time

After your order is placed, we need time to verify the order, check the product quality, and prepare your package for shipment.

Most orders are processed and dispatched within approximately 5 business days after the order is placed.

Please note that processing time does not include shipping transit time.

Shipping Time

Shipping time refers to the estimated time it takes for your package to arrive after it has been dispatched from our fulfillment center.

Once your order has been dispatched, delivery usually takes approximately 7 business days, depending on your destination, local carrier service, customs processing, weather conditions, holidays, or other factors outside of our control.

Estimated Delivery Time

The total estimated delivery time is usually around 12 business days, including:

• Processing time: approximately 5 business days
• Shipping time: approximately 7 business days

Please note that this is an estimated time frame and cannot be guaranteed.

Shipping Rates

We currently offer worldwide shipping.

Free shipping is available on orders over $69.

Shipping Address

Please make sure your shipping address is complete and accurate before placing your order. This helps us process and deliver your package smoothly.

Your shipping address should include:

• Apartment, suite, or unit number if applicable
• Street address
• City
• State or province
• Country
• ZIP or postal code
• Phone number

Mofybuy is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible at service@mofybuy.com.

Customs, Duties, and Import Taxes

For international orders, customs duties, taxes, or import fees may apply depending on your country or region.

These charges are not included in the product price or shipping fee unless otherwise stated at checkout. Any customs duties, taxes, or import fees are the responsibility of the customer.

For certain international destinations, customs authorities or shipping carriers may require additional information, such as a tax ID or local identification number. If this applies to your order, we will contact you by email.

Delivery Delays

While we do our best to process and ship orders as quickly as possible, delivery times are estimates and cannot be guaranteed.

Delays may occur due to customs clearance, local carrier issues, incorrect shipping information, severe weather, peak seasons, holidays, or other unexpected circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

You can also track your order through our Track Order page.

Contact Us

If you have any questions about shipping or your order, please contact us at:

service@mofybuy.com

WhatsApp:+86 133 499 12916

We will do our best to respond as soon as possible.